From Store to Home, Appliance Retailers Must Be Consistent with Customer Service, J.D. Power Finds
COSTA MESA, CA — From the moment the shopping experience begins on the store floor, appliance retailers must make a great impression with shoppers, starting with the sales staff interaction and following through to home delivery and installation, according to the J.D. Power 2019 Appliance Retailer Satisfaction Study.SM “Sales staff and service, and home delivery and […]