COSTA MESA, CA — As visual differentiation between windows and patio doors can be difficult, it is more important than ever that manufacturers and retailers focus on effective product messaging and customer service throughout the purchase and installation process to stand out, according to the J.D. Power 2019 Windows and Patio Doors Satisfaction Study,SM released today. […]
COSTA MESA, CA — According to the J.D. Power 2019 Kitchen and Laundry Appliance Satisfaction Studies,SM released today, consumers are becoming more conscious of their appliances’ esthetics, in addition to performance and reliability. While the importance of those may have only increased slightly this year, the trend will continue upward as the HGTV diehards and Pinterest […]
COSTA MESA, CA — From the moment the shopping experience begins on the store floor, appliance retailers must make a great impression with shoppers, starting with the sales staff interaction and following through to home delivery and installation, according to the J.D. Power 2019 Appliance Retailer Satisfaction Study.SM “Sales staff and service, and home delivery and […]